Standards thatwork on shift.
Practical support with operational responsibilities, records and team understanding in licensed premises.
Turn responsibilities into routines.
A document in a folder is useful only if the team understands the action behind it. Support can review how responsibilities are assigned, how staff are briefed, how checks are recorded and what happens when an issue is found.
Start with the premises.
The scope begins with the actual premises licence and conditions, the operating model, available policies and the day-to-day service. It can cover staff understanding, incident escalation, food safety routines and management follow-through.
Experience behind the approach.
Josh has served as DPS at more than 12 sites, holds the BIIAB Award for Personal Licence Holders and is a member of the Institute of Licensing. His training also covers food safety, HACCP, allergens, fire safety and workplace health and safety. See the qualifications and providers.
Know the boundary of the work.
This is operational support. Where a matter requires legal representation, specialist assessment or a decision by an authority, that need is identified in the scope. A consultancy review does not replace the premises holder’s responsibilities or guarantee an inspection result.
Start with the real issue.
Tell me about the venue, your agreement, the pressure and the result you need.