Local experience.Practical support.
Pub and hospitality consultancy in Worcestershire from Joshua Matheson, operator of two local venues.
An operating base in Worcestershire.
Josh’s experience includes venues in Bromsgrove, Droitwich, Malvern and Stourport-on-Severn. His current JM Pubs operation includes Ye Olde Red Horse in Evesham and The Crown Inn in Peopleton. That gives the advice a practical local context without assuming every town or village trades alike.
Choose the problem, then the support.
A Pub Health Check suits an operator needing clarity. Turnaround and Performance Support adds implementation. Digital and Guest Journey Support connects websites, Google presence and booking routes. The initial conversation identifies which route fits the issue.
A visit with a purpose.
For on-site work, agree what should be observed and which people and information need to be available. A quiet morning and a busy service can tell different stories. Timing, travel, outputs and fees are confirmed in the scope.
Bring the real picture.
Share the venue, operating model and the decision you need to make. A menu, recent trading summary or examples of repeated guest feedback can help frame the work. The Pillar of Salt results illustrate why standards and commercial performance should be considered together.
Start with the real issue.
Tell me about the venue, your agreement, the pressure and the result you need.